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Business Hours:

Monday to Saturday, 9:00am to 6:00pm (Hong Kong Time)
The turnaround time can take up to 48 hours during weekends, delay may also caused by time differences.

All emails during business hours will be replied within 24 hours.
Our support email address:
To prevent our emails being blocked by your email system, we recommend you to add our email address to your address book/whitelist. If you don't receive our reply in time, please remember to check your SPAM/JUNK folders.