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Shipping Address

Russian customers: Please leave your full name(three words) on your shipping address. Otherwise your package may NOT be delivered, and we don't take responsibility.

Please make sure the shipping address is correct and deliverable. If the package is shipped to your country but could not be delivered and returned, we could refund you money but will charge shipping cost, since shipping vendor will charge us.

Please make sure you input the same shipping address on both Paypal and our website.

 

Shipping Type

We have three shipping methods listed on shopping cart, which will end up with different shipping method when you add them into cart.

Normal: Items that do not have specific shipping limited. 

Built-in Battery: Items with built-in battery, cannot be shipped via specific carrier who don't ship built-in batteries.

Battery: Battery cells, like AA, AAA, 18650, 26650 batterise or so. Can only be shipped via specific carriers.

Oil: e-Liquid, e-Juice or items with liquid in the package. Can only be shipped via specific carriers



Shipping Method

Orders are shipped via Air Mail by different carriers with tracking or ePacket based on your selection and drop-off without signature. 

Currently we provide following shipping ways and are adding more. After you input shipping address, you will be able to see available shipping methods.
 

Shipping Method Countries Time Notes
DHL Express Most countries 3 - 7 Business Days Could ship built-in batteries to some countries, could not ship liquid and batteries
ePacket Express by China Post AU, CA, FR, IL, NO, RU, UA, GB, US, PL, BE, FI, HU, IE, CH, KR, MX, MY, NL, SG 7 - 20 Business Days Could not ship liquid, only support buil-in batteries to US, RU, AU, CA. Package over 2kg will be splited.
China Airmail With no Tracking number AU, CA, FR, IL, NO, RU, UA, GB, US, PL, BE, FI, HU, IE, CH, KR, MX, MY, NL, SG 15-30 Business Days Could not ship liquid, only support buil-in batteries to US, RU, AU, CA. Package over 2kg will be splited.
       
       
       
       
       
       


Please note: We don't filter shipping methods based on battery/liquid yet. We may change the shipping method you have chosen if your order contains battery or e-liquid.

We could ship via express, e.g. DHL/FEDEX/UPS, per your request. Please Contact US for price and assistance. We don't integrate that into shopping cart yet.


APO/FPO or PO boxes in US

Yes, we can ship to APO/FPO or PO boxes in US via ePacket. Make sure you input APO/FPO as city when you choose AA/AE/AP.

Express shippings are not available to APO/FPO or PO box addresses, because they require the recipient's signature upon delivery.

 

 

Tax and Duty

Import Tax and Duty are covered by customers if occurs. And we don't hold responsibility if your package is forfeited by your customs. CCVaping send packages as gifts with low value. Most of the case all orders are exempt from taxes and duties.

 

Order Tracking

For orders with tracking, we will send out emails to inform our clients their tracking number. You can also view it via the order processing details in your accounts. 

Please allow 1 - 3 business days for the tracking number to be trackable because shipping vendors need time to process those packages.

 

We recommend you use www.17track.net to track your order.

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